Gas and Electrical Safety

If you are reporting a repair that is either gas or electrical then please call Wolverhampton Homes on 01902 556789 and follow the relevant prompts or call Dovecotes TMO on 01902 552780 and we will be happy to put you through to their call centre.

Failure to keep pre-arranged appointments with the Gas or Electrical Sections could result in a call out charge being incurred.

Smell Gas?

If you smell gas inside a property, there are several steps you should take:

• Call the National Gas Emergency Service on 0800 111 999 who will inform Cadent of the problem, and give you some advice on what to do next.
• Open doors and windows to ventilate the property.
• Turn off the gas at the mains. This is usually located near the gas meter and has a handle that can be turned 90 degrees. If the gas leak is in a cellar or basement, do not enter and instead evacuate the building.

If you suspect you have a gas leak or you smell gas, it is important that you don’t do any of the following as these could place you in further danger:

• DON’T turn any power or light switches on or off.
• DON’T light any sort of flame within the property.
• DON’T use any appliances that could cause a spark.