Repairs | Dovecotes Tenant Management Organisation

Asbestos

Asbestos is a hazardous material that was commonly used in building construction before its dangers were widely known. When disturbed, asbestos fibres can become airborne and pose serious health risks, including lung disease and cancer. At Dovecotes TMO, we prioritise your safety by ensuring compliance with all asbestos regulations. If you suspect asbestos in your home or need advice, do not attempt to remove it yourself—contact our team immediately for guidance and professional support.

Damp, mould & condensation

Damp and mould can affect your health and damage your home. Common causes include condensation from everyday activities. To reduce risk, keep rooms ventilated and report any persistent issues to us—we’re here to help.

Emergency repairs

If you have an emergency that puts your health, safety, or home at immediate risk—such as a major leak, no heating in winter, or electrical hazards—contact us straight away on our emergency number. We’re here 24/7 to keep you safe.

Gas electrical safety

Your safety is our priority. Faulty gas or electrical systems can be dangerous. If you smell gas, suspect a leak, or notice electrical hazards, turn off the supply if safe and call us immediately. Never attempt repairs yourself—leave it to qualified professionals.

Guides

Our easy-to-follow guides cover common issues like damp, mould, condensation, safety checks, and more. Find practical tips and advice to keep your home safe and comfortable.

Recharge repairs

Some repairs may be rechargeable if damage is caused by misuse, neglect, or accidental damage. We’ll always explain the costs before work starts. For details on what’s covered, check our recharge policy or contact us for advice.

Report repairs

Need a repair? It’s quick and easy to let us know. Report issues online, by phone, or in person, and we’ll arrange the right service to get your home back in shape.

Water safety

Keeping water systems safe is essential to prevent risks like Legionella. Run taps regularly, keep water tanks clean, and report any issues with your supply. If you notice unusual smells or discolouration, contact us immediately.

Which repairs am I responsible for?

As a tenant, you’re responsible for minor repairs and upkeep, like replacing light bulbs or keeping your home clean. We handle major repairs and safety checks. For a full list, check our repair responsibilities guide or contact us for advice.